Privacy Policy
Last updated: [insert date]
At We Travel Experience, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.wetravelexperience.com, contact us by email, social media, or WhatsApp, or use any of our services.
1. Data Controller
We Travel Experience
Email: info@wetravelexperience.com
Head Office: Buenos Aires, Argentina
Phone: 11-5651-7002
2. Information We Collect
We may collect the following types of personal data:
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Contact information: name, last name, email address, phone number, and country of residence.
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Booking or purchase information: travel dates, preferences, travel companions, and any other data required to manage your reservation or experience.
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Browsing data: IP address, device type, browser, visit duration, and pages viewed.
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WhatsApp or social media communication: messages you exchange with us through these channels, used solely to provide assistance or information about our services.
3. Purpose of Data Processing
We use your personal data for the following purposes:
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To process your information requests, reservations, or quotations.
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To keep you informed about promotions, news, or personalized travel experiences (with your prior consent).
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To improve user experience on our website.
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To comply with legal and contractual obligations.
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To send notifications or automated messages through the official Meta WhatsApp Business API, integrated into our CRM system to provide you with fast and personalized communication.
4. Legal Basis for Processing
Your personal data is processed based on:
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Your explicit consent when you fill out forms or communicate with us.
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Contractual necessity to provide the requested services.
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Legal obligations applicable to our tourism and commercial activities.
5. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes described above, or while you maintain a commercial relationship with We Travel Experience. Afterward, your data will be securely deleted or anonymized.
6. Data Sharing and Transfers
We do not sell, rent, or trade your personal data.
However, we may share information with:
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Technology service providers (such as Meta Platforms Inc. or our CRM provider) to ensure efficient communication and data management.
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Tour operators or local partners, but only when necessary to organize your travel experience.
In all cases, we require our partners and providers to comply with applicable data protection laws.
7. User Rights
You have the right to:
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Access, correct, or delete your data.
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Object to or restrict data processing.
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Request portability of your data in electronic format.
To exercise your rights, please contact us at info@wetravelexperience.com with the subject “Data Protection.” We will respond to your request as soon as possible.
8. Cookies and Analytics Tools
Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic.
You can configure your browser to reject or delete cookies at any time.
We may also use tools such as Meta Pixel or Google Analytics to measure the effectiveness of our campaigns, in accordance with the privacy policies of those platforms.
9. WhatsApp Communication
By contacting or subscribing via WhatsApp, you agree that We Travel Experience may use this channel (through the official Meta WhatsApp Business API) to send you information related to your inquiries, reservations, or contracted services.
You may opt out of receiving messages at any time.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The most recent version will always be available on www.wetravelexperience.com. We recommend reviewing it periodically.
11. Contact
If you have any questions or concerns regarding this Privacy Policy, you can contact us at:
📩 info@wetravelexperience.com
📞 11-5651-7002